Becoming a Digital
PMI’s 2018 Pulse of the Profession®
in-depth report on digital skills provides
one possible list of skills. It was
conducted by Forrester Consulting for
PMI among HR professionals and project
managers and identified the top six
security and compliance topics, but they
must develop enough understanding
about these questions to be able to ask
the right questions and involve subject
Seasoned project managers with track
records of more than a decade of successful project delivery will have to show
why and how they did that and if they
are open to learn new tricks and support
the existing team to improve. Attitudes,
mindset and leadership capabilities play
an important role in being prepared for
We Are On This Journey Together
PMI research and thought leadership
publications as well as presentation topics in congresses and conferences include
more and more DX-related insights. For
example, PMI’s Pulse of the Profession
series in 2018 published two in-depth
reports about disruptive technologies and
digital-age project management skills.
Brightline has published several articles
and papers about DX topics, including in
February 2019 “How humans can thrive
in the digital age.” Chapter events around
the globe touch on DX case studies and
concepts—for example, the PMI United
Kingdom Chapter’s project data and analytics event, or the PMI Sweden Chapter’s
The results of PMI’s own DX are gradually
being rolled out and continuously improved. DX is another example of making
ideas a reality, which is addressed in PMI’s
Security and Privacy
Legal and Regulatory
Ability to Make
The three skills directly related to DX are
data science, security and privacy, and
legal and regulatory compliance. It is
interesting to note that the other three
skills are indeed leadership skills, which
become more important in the DX area.
Project managers can develop an innovative or growth mindset by embracing
change, persisting in the face of setbacks,
seeing effort as a path to mastery, learning from criticism and finding inspiration
in the success of others. Reading and
learning about design thinking, agile
mindsets or moral courage can help to
overcome fixed beliefs and widen one’s
own spectrum of behaviors and perceptions. Project managers do not need
to become specialists in data science,
Do All DX Projects Have to Use Agile Approaches?
While DX requires an agile and innovative mindset, its implementation projects
might not need to use agile techniques. Probably software and product
development will use agile approaches, other projects like culture change,
infrastructure or architecture will likely use phased approaches with phase gates.
The agile mindset required, though, means to be adaptive to frequent changes,
to experiment and prototype, bring down decision-making authority to the
individual and the team, and be human centric in design. All DX projects can
benefit from this agile and innovative mindset.
PMI started in 2017 by adapting the
culture of the organization to support
the new strategic pillars to become
more agile, customer centric and
focused. We extensively trained existing
staff and acquired new staff for skills
we did not have, such as for enterprise
architecture and digital experience.
Initially, PMI used external resources to
develop a market segmentation in order
to understand better whom we serve
and where we should play and focus.
We changed the operational model to
support customer centricity, remove
silos and empower staff.
Just recently, the Board established
digital savviness as one of the key criteria
for the selection of our new president
and CEO, Sunil Prashara. Sunil has vast
practical experience in DX, a global background and will lead and accelerate our
journey toward a digitized organization.
Technically, PMI established a new
digital platform and intends to move
our services to that platform over time.
Initially and to experiment and learn, in
platform: PM Edge™ ( edge.PMI.org) and
the Project Management Basics course
for preparing for the Certified Associate
in Project Management (CAPM)® exam.
Moving into 2019 and beyond, we
will make other services and products
available on this platform.